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Português Tuklasin bakit ang LiveAgent ang pinakamahusay na alternatibo sa LiveChat sa merkado.
- ✓ Walang singil sa pag-setup
- ✓ Customer service 24/7
- ✓ Walang kailangang credit card
- ✓ Magkansela anumang oras
Ginamit ng
Naghahanap ng alternatibo sa LiveChat?
Ang LiveAgent ay nag-aalok ng mahigit sa 175 na nakakatulong na mga tampok, ang pinakamabilis na widget ng live chat sa merkado, call center, at maging mga channel sa komunikasyon tulad ng Instagram at Viber, lahat ay nasa isang makapangyarihang package.
Madali lang ang magbago! Nag-aalok kami ng tulong sa migration mula LiveChat papuntang LiveAgent na mag-iimport na lahat ng iyong mga datos. Ito ay libre at tatagal lamang ng 5 minuto.
Mas makatipid sa LiveAgent
LiveChat vs LiveAgent sa isang sulyap
| Features | Liveagent
Try the best customer support alternative for free! No credit card required.
|
LiveChat
|
|---|---|---|
| Ticketing
Contains a management tool that processes and catalogs customer service requests.
|
LiveAgent offers ticketing in Ticket plan for $15/agent/month.
|
LiveChat offers ticketing in plan for $19/agent/month.
|
| Live Chat
A real-time chat widget that you can place on any website.
|
LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
|
LiveChat offers Live Chat in plan for $19/agent/month.
|
| Call Center
A call center that can be used to make and receive calls using automatic call distribution.
|
LiveAgent offers Call Center.
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LiveChat doesn't offer Call Center.
|
| Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
|
LiveAgent offers Self-Service portal in Ticket plan for $15/agent/month.
|
LiveChat offers Self-Service portal in plan for $19/agent/month.
|
| Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
|
LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
|
LiveChat offers a Facebook integration in plan for $19/agent/month.
|
| Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
|
LiveAgent offers a Twitter integration.
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LiveChat doesn't offer a Twitter integration.
|
| Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
|
LiveAgent offers an Instagram integration.
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LiveChat doesn't offer an Instagram integration.
|
| Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
|
LiveAgent offers a Viber integration.
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LiveChat doesn't offer a Viber integration.
|
| Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
|
LiveChat offers knowledge base in plan for $19/agent/month.
|
| Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
|
LiveAgent offers customer forum in Ticket plan for $15/agent/month.
|
LiveChat offers customer forum in plan for $19/agent/month.
|
| Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
|
LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
|
LiveChat offers automation and rules in plan for $19/agent/month.
|
| API
A set of functions that allow different applications to work together.
|
LiveAgent offers API functions in Ticket plan for $15/agent/month.
|
LiveChat offers API functions in plan for $19/month.
|
| Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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LiveChat doesn't offer IVR features.
|
| Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
|
LiveAgent offers video calls.
|
LiveChat doesn't offer video calls.
|
| Unlimited History
Tickets don't expire or delete-- you can view them at any time.
|
LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
|
LiveChat offers unlimited history in plan for $19/agent/month.
|
| Unlimited Websites
You can use the software on an unlimited number of websites.
|
LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
|
LiveChat offers unlimited websites in plan for $19/agent/month.
|
| Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
|
LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month.
|
LiveChat offers unlimited chat buttons in plan for $19/agent/month.
|
| Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
|
LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
|
LiveChat offers unlimited tickets/mails in plan for $19/agent/month.
|
| Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
|
LiveAgent offers unlimited call recording.
|
LiveChat doesn't offer unlimited call recording.
|
| Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
|
LiveAgent offers unlimited 24/7 support in Ticket plan for $15/agent/month.
|
LiveChat offers unlimited 24/7 support in plan for $19/agent/month.
|
Tuklasin bakit kami naiiba
Suporta sa call center
Maliban marami pang tampok, ang LiveAgent ay sinusuportahan ang integrasyon sa call center. Ito ay mabilis at madaling i-setup!
Mayaman sa mga tampok
Lampas sa 175+ na tampok upang padaliin at gawing mas masaya ang daloy ng iyong trabaho.
Abot-kayang presyo
Ang LiveAgent ay puno ng tampok sa sulit na presyo. Pumili mula sa aming tatlong may bayad na plano o pumili ng mga hiwa-hiwalay na tampok para ikustomisa ang iyong help desk.
Makapangyarihang alternatibo sa LiveChat
Ang LiveAgent ay nagbibigay sa iyong customer support ng kalayaan ng kailangan nito. Ito ay puno ng mga tampok at maaaring mag-integrate ng halos lahat mula sa email, live chat at call center hanggang sa social media tulad ng Facebook, Twitter at Instagram.
Lahat ng ito sa abot kayang presyo. Ang presyo ng aming mga plano ay nakasakto na umayon sa iyong kailangan. Kung sakaling kailangan mo ng ekstra, maaari kang bumili ng mga indibidwal na tampok sa tamang presyo.
Ang Pinakamabilis na widget ng chat
Ang live chat ay isang tampo na kailangan na mabilis tumugon at hinahayaan ka at ang iyong mga kustomer na agad na makipag-usap. Ang widget ng LiveAgent ay pinakamabilis sa lahat, ang chat ay makikita sa 3.5 segundo. Maaari mong makita ang resulta mismo.
Sulit at puno ng mga tampok
Ang LiveAgent ay nag-aalok ng tatlong presyo ng plano na hindi makakasira sa iyong badyet. Ito ay puno ng mga nakakatulong na tampok at maaari kang bumili ng hiwalay na tampok sakaling gusto mo magdagdag ng ekstra sa iyong plano.
Tingnan at alamin kung alin ang pinakamahusay para sa iyong negosyo.
Maraming makukuha sa kaunting halaga
Sagot ka ng LiveAgent pagdating sa mga channel sa komunikasyon at account. Isang maaasahang sistema ng ticket ay nag-oorganisa ng lahat mula sa email, live chat at tawag sa telepono hanggang sa social media tulad ng Facebook, Twitter at Instagram. Sa ganitong paraan sakop mo ang lahat at maaasikaso sa iisang lugar.
Pagkukumpara sa LiveAgent at LiveChat
Tingnan kung paano kami tumatapat sa LiveChat ayon sa mga rebyu ng kustomer sa Capterra
Tingnan bakit lumilipat ang mga kompanya sa LiveAgent
Handa ka na bang magbago?
Ang LiveAgent ang pinakanarebyu at rated #1 na software sa help desk para sa mga SMB sa taong 2019. Manatiling malapit sa iyong mga kustomer at tulungan sila nang mas mabilis sa LiveAgent.
Ikumpara kami sa ibang software sa live chat
Nagtataka ka ba kung paano kami tumatapat sa ibang mga popular na solusyon sa live chat? Tingnan ang aming pahina ng pagkukumpara at tuklasin ang aming maiaalok.
Naghahanap ba kayo ng alternatibo sa Vocalcom?
Discover the ultimate alternative to Vocalcom with LiveAgent! Elevate your customer service with comprehensive multi-channel support and over 175 features. Enjoy affordable pricing and a seamless workflow with our robust ticket system. Start your free trial today—no credit card needed—and experience unmatched support with LiveAgent's fast live chat and extensive social media integration.
Naghahanap para sa mga social listening tool?
Discover LiveAgent's powerful social listening tools to enhance your marketing and customer support strategies. Monitor online conversations and brand mentions effortlessly, gaining valuable insights into customer feedback and competitor actions. With seamless integration across social media channels, LiveAgent allows you to respond to customer queries directly and proactively solve issues. Start your free trial today and experience improved customer satisfaction and engagement. No credit card required!
Naghahanap ba kayo ng alternatibo sa TeamSupport?
Subukan ang LiveAgent, ang pinakamahusay na alternatibo sa TeamSupport! Magbigay ng top-notch support sa lahat ng mahahalagang channel gamit ang aming abot-kayang presyo at higit sa 175 features. Mag-enjoy ng libreng trial hanggang 30 araw at walang kailangan na credit card. Palakasin ang produktibidad at pagbutihin ang customer experience gamit ang aming comprehensive tools sa email, live chat, social media, call center, at knowledge base. Mag-sign up ngayon at alamin kung bakit mas pinipili ng mga kompanya ang LiveAgent!
Naghahanap ba kayo ng alternatibo sa CallPage?
Magandang alternatibo ang LiveAgent kung ang hanap ninyo ay mas maraming options sa pakikipag-ugnayan sa mga customer. Lipat na mula CallPage papuntang LiveAgent ngayon.
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