Nagbibigay ang LiveAgent ng password reset email templates para sa user at customer account management, na may mga halimbawa at ideya para i-automate ang proseso. Subukan ang kanilang libreng 30-day trial para sa mas epektibong password management at support team workload reduction.
Sa kasalukuyang digital era, marami tayong accounts sa iba-ibang platforms, portals, at workspaces. Sa ideyal na mundo, dapat gumamit ang users ng iba’t ibang password para sa bawat account nang maiwasan ang maling paggamit o ang hacking. Pero maraming users ang nagkakaproblema sa pag-access ng account dahil nakalimutan nila ang password. Ang iba ay nakakalimutan ang password kahit ito ang gamit nila sa lahat ng account nila.
Kaya importanteng gawing hassle-free ang proseso sa user at customer service agents ninyo. Magagawa ito sa pag-automate ng proseso. Magiging game-changer ito para sa support team ninyo dahil mas makakapokus na sila sa mas complex na tasks kaysa sa pagre-reset ng mga password.
Ang pinakamainam at epektibong paraan ng pag-automate ng proseso ng pag-reset ng password ay kung gagawin ito sa email.
Ang password reset email ay isang message na pinapadala sa user na nagkakaproblema sa pag-log in sa kanilang customer portal account. Nilalaman ng email ang kanilang email o login information at isang link na ididirekta sila sa isang secure page kung saan nila mapapalitan ang kanilang password. Ang password reset email ay puwedeng ma-prompt ng user na nagkakaproblema sa pag-log in at pinili ang “palitan ang password mo” o ng isang system na nakatimbre na may ibang taong sumusubok mag-access ng account nang ilang beses pero mali naman.
Madalas, maikling email ito na sinasabi sa recipient na may nag-request sa kanilang papalitan ang password, at dinedetalye kung anong actions ang gagawin para dumiretso sa pag-set up ng panibagong password.
Para sa seguridad, dapat ang email na ito ay meron ding isang sentence na nagsasabi sa recipient na huwag nang pansinin ang email kung di sila ang nag-request ng password reset.
Resetting your password is easy.
Just press the button below and follow the instructions. We’ll have you up and running in no time.
[buton]
If you did not make this request then please ignore this email.
Use your secret code!
[code]
Click on the button below and enter the secret code above.
[button]
If you did not forget your password, you can ignore this email.
There was a request to change your password!
If you did not make this request then please ignore this email.
Otherwise, please click this link to change your password: [link]
Reset my password [link]
If you did not forget your password, please disregard this email.
Hello [name],
Somebody requested a new password for the [customer portal] account associated with [email].
No changes have been made to your account yet.
You can reset your password by clicking the link below:
If you did not request a new password, please let us know immediately by replying to this email.
Yours,
The [company] team
You recently requested to reset the password for your [customer portal] account. Click the button below to proceed.
[button]
If you did not request a password reset, please ignore this email or reply to let us know. This password reset link is only valid for the next 30 minutes.
Thanks, the [customer portal] team
If you did not request a password change, please feel free to ignore this message.
If you have any comments or questions don’t hesitate to reach us at [email to customer portal support team]
Please feel free to respond to this email. It was sent from a monitored email address, and we would love to hear from you.
Someone requested a new password for your [customer portal] account.
[button]
If you didn’t make this request, then you can ignore this email 🙂
Ready to put our password reset email templates to use?
LiveAgent is the most reviewed and #1 rated ticketing software for small to medium-sized businesses. Try automating password reset emails today with our free 30-day trial. No credit card required.
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