Mga template ng paalalang email sa LiveAgent ay nagbibigay ng mga halimbawa para sa pag-abiso sa mga kustomer tungkol sa mga isyu tulad ng pagtatapos ng pagsubok o nabigong pagbabayad. Kasama ang mga linya ng paksa upang mapataas ang pakikipag-ugnayan.
Ang pag-abot sa iyong hangaring madla sa tamang oras na may tamang mensahe ay kritikal sa tagumpay ng anumang kampanya sa pagmemerkado ng email. Subalit, ayon sa surbey ng Mailchimp, ang katamtamang marka ng bukas na email ay halos 21% sa lahat ng mga industriya. Kaya ang paalalang mga email ay mahalaga. Ang napapanahong pinadala na paalalang email ay maaaring dagdagan ang pakikipag-ugnayan at marahang ipadama sa mga kustomer upang gumanap ng tiyak na mga aksiyon kapag kailangan. Ngunit ang paggawa ng mga email na ito at ang pag-alam kung kailan ang pinakamabuting panahon na ipadala sila ay maaaring nakakahamon sa mga nagmemerkado.Nasa ibaba ng ilan sa mga template ng paalalang email para sa iba’t ibang mga okasyon na maaari mong iangkop para sa sarili mong gamit.
Ang isang paalalang email ay isang makapangyarihang kasangkapan na pangunahing ginagawa ang sinasabi nito-pinaaalala nito sa tagatanggap ang isang bagay na mahalaga na padating, isang bagay na inaasahan nila, o dapat ay nangyari subalit hindi nangyari. Narito ang ilan sa mga eksena kung saan ang isang paalalang email ay magbibigay pakinabang sa iyong negosyo.
It looks like you haven’t signed into your [Product] account for a while. Just a friendly heads up that [Product] accounts are automatically deactivated after [number] days of inactivity.
We’d love for you to stick around. To keep your account open, please log in at least once by [date].
[SIGN IN]
As a reminder, with [Product] you can:
[Use feature 1 – benefit 1]
[Use feature 2 – benefit 2]
[Use feature 3 – benefit 3]
In case you need a refresher course – check out our tour to get you up and running again.
If you have any questions or need any help, reply to this email or jump on a live chat with our customer care team. We’ve got your back!
Cheers,
[YOUR SIGNATURE]
Time flies! Can you believe that your [Product] trial is almost coming to an end?
You still have 3 days to get up to speed with all the awesome things you can do with [Product] like:
[Benefit 1 using feature 1]
[Benefit 2 using feature 2]
[Benefit 3 using feature 3]
If you’re ready, you can navigate to the Plans page to select a subscription that best suits your needs. Our plans start at [price], and you can change your plan at any time.
You’ll also get access to our rockstar customer support team who can guide you through any challenge and recommend best practices for getting the most value out of our [tool/ platform/ software].
Choose My Plan
Still evaluating and could use a hand before your trial is up? Let us know – we’re here to help!
Best,
[YOUR SIGNATURE]
Hope things are going well for you. This is just a quick reminder that invoice [invoice number] which we sent on [date] will be coming due on [invoice due date].
I’m sure you’re busy, but I’d appreciate it if you could take a moment and look over the invoice when you get a chance. I’m happy to answer any questions you might have. Thanks again for your business!
Sincerely,
[YOUR SIGNATURE]
Our records show that we haven’t yet received a payment of [amount] for Invoice [ invoice number], which is overdue by one week. I would appreciate it if you could check this out on your end.
I know that life can get busy, and details can be missed. I’ve attached a copy of the invoice to this email, in case the original was lost or deleted.
If the payment has already been sent, please disregard this notice. If you have any questions whatsoever, please reply and I’d be happy to answer them.
Thanks,
[YOUR SIGNATURE]
We wanted to give you a heads up. The payment information you have on file for your [Product] subscription (card ending with ****) is going to expire in a few days. Unfortunately, if we don’t have a valid card, we will have to cancel your subscription when this payment cycle ends.
If you’ve got 30 seconds, would you mind updating your payment information?
Update Now
Let us know if there’s anything we can do to help.
Thanks so much!
[YOUR SIGNATURE]
We just tried to charge your credit card for your subscription renewal at [Product], however, it failed.
This typically happens due to a change in your credit card number, card expiration, card cancellation, or the bank not recognizing the payment and taking action to prevent it.
To ensure you don’t experience any interruption of your service, please update your credit card details, and we’ll give it another try. You should be able to do it in less than a minute by clicking here: [link to the update page].
If you have any questions, concerns, or issues, please visit our Help Center, call us at [number], or start a chat with our customer support team. We’re here to help!
As always, thanks for being a [Company] customer.
Best,
[YOUR SIGNATURE]
We just tried to process your [Product] subscription payment for the third time, but unfortunately, it failed again.
Please update your payment information and we’ll be happy to keep your account active. It’s a one-step process and shouldn’t take more than a minute.
Update Your Card Now
If the next charge fails, your account will be canceled automatically. ☹
Should you have any questions, please feel free to reach out to us anytime.
Thanks!
[YOUR SIGNATURE]
We are less than two weeks away from the [Event Name] event where we’ll be talking about how to [achieve specific goals] as well as the latest trends in [industry].
We wanted to remind you that [Event Name] ticket prices go up on [date]. Be sure to snag your ticket before the price increases. After [date] tickets will increase to [price], so don’t miss out!
Register Today
Some of our speakers:
[Speaker 1 – short bio]
[Speaker 2 – short bio]
[Speaker 3 – short bio]
Event schedule:
[Event schedule details]
You can find more information on our event page. If you have any questions, please feel free to reach out.
Hope to see you there!
[YOUR SIGNATURE]
Design your own templates
LiveAgent gives you<br> the power to design your<br> own customer email templates,<br> thus helping you to improve<br> customer service. Curious about<br> all the opportunities?
Walang perpektong oras upang ipadala ang paalalang email dahil ito ay magiging iba-iba kaso sa kaso. Kung ikaw ay nagpapaalala sa mga kustomer tungkol sa paparating na paggbabayad, pagtatapos ng pagsubok, o ang pagpapanibago ng suskripsiyon, nagkakaroon ng katuturan upang magbigay abiso sa kanila nang hindi bababa sa isang linggo patiuna, maging sa takdang petsa. Kapag tungkol sa email sa tangkang kumolekta sa utang upang mabawi ang pagbabayad, sa pangkalahatan ay tamang magpadala ng paalala sa unang araw ng negosyo matapos ang takdang petsa.
Isa sa pinakamalaking pagkakamali na iyong magagawa sa paalalang mga email ay ang magpadala ng isang paalala at umasa sa pinakamagaling. Kung nais mong baguhin ang mas maraming sumusubok na tagagamit o mabawi ang mas maraming kita mula sa nabigong pagbabayad, ituring ang pagpapadala ng serye ng mga email kabilang ang mga paunang paalala, mga paalala ng takdang petsa at paalala ng mga pagsubaybay.
Ang paalalang mga email dapat ay maiksi, simple, at nagbibigay ng tamang halaga lamang ng nilalaman at lebel ng detalye na hindi lubusang may hindi kailangang impormasyon. Sila ay dapat na nakasulat sa propesyonal, ngunit mapagkaibigan at magalang na paraan- ang pangunahin ay ang paghahanap ng tamang balanse sa pag-itan ng pagiging matiyaga at mapilit. Siguruhin na kasama ang halatang tawag sa aksiyon para malaman eksakto ng kustomer kung ano ang inaasahan sa kanila.
Discover a variety of email templates at LiveAgent, designed to enhance customer engagement and satisfaction. From business campaigns to customer service responses, our templates are crafted to improve communication and efficiency. Boost your marketing efforts, onboard clients seamlessly, and maintain customer loyalty with our expertly curated templates. Visit now to transform your email strategy!
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